Frequently Asked Questions

Need a help with something? Here are our most frequently asked questions.

At OneTrend, we focus on bringing you the latest trends at affordable prices. With a wide product range, secure payments, fast delivery, and reliable customer support, we ensure a smooth and enjoyable shopping experience.
Simply browse our products, add your favorite items to the cart, and proceed to checkout. You can pay securely using multiple payment options including cards, UPI, wallets, and cash on delivery (where available).
We accept major credit/debit cards, UPI, net banking, popular digital wallets, and cash on delivery (COD) for select locations.
Delivery times vary depending on your location, but most orders are delivered within 3–7 business days. You’ll receive real-time tracking updates once your order is shipped.
Yes, we offer free shipping on selected products and for orders above a certain amount. Shipping charges (if any) are displayed clearly at checkout.
Absolutely. OneTrend has an easy return and exchange policy. If your item is eligible, you can request a return or exchange within the specified period after delivery.
After your order is shipped, you’ll receive a tracking link via email/SMS. You can also track your order directly from your OneTrend account.
You can reach our support team through email, live chat, or the contact form available on our website. We’re always here to help.
Yes, all our products go through strict quality checks to ensure authenticity and customer satisfaction.
Yes! We regularly run sales, special discounts, and exclusive offers. Sign up for our newsletter or follow us on social media to stay updated.
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We'd be happy to help you with any questions you have! Please let us know what you're looking for, and we'll do our best to assist you.

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