Shipping and Delivery Policy

Last update on Dec 2023

Introduction

Welcome to OneTrend. This Shipping and Delivery Policy explains how we handle the shipment of your orders, including delivery times, shipping charges, and tracking information. Please read it carefully to understand how your order will reach you.

Order Processing Time

All orders are delivered within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Delivery by the next business day (available for select locations).
Shipping Charges

Shipping costs are calculated at checkout based on the selected shipping method and your delivery address. Occasionally, we may offer free shipping promotions — please check our website for any current offers.

Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can use this number to monitor the progress of your shipment on the carrier's website.

International Shipping

We currently ship to select countries outside of India. International shipping times and charges may vary. Customs duties, taxes, or fees are the responsibility of the recipient.

Delivery Issues

If your shipment is delayed, lost, or damaged during transit, please contact our customer support team at mail@onetrend.in with your order details. We will work with the carrier to resolve the issue as quickly as possible.

Changes to This Shipping Policy

We may update this Shipping and Delivery Policy from time to time to reflect changes in our practices or shipping partners. We encourage you to review this page periodically for the latest information.

By placing an order with OneTrend, you agree to the terms outlined in this Shipping and Delivery Policy.

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